1. What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help us remember your preferences, keep you logged in, and understand how you use our platform. Similar technologies include localStorage, sessionStorage, and IndexedDB, which we also use.
2. Categories of Cookies We Use
2.1 Essential Cookies
These cookies are strictly necessary for the platform to function. They cannot be disabled.
| Category | Purpose | Duration |
|---|---|---|
| Authentication | Keeps you signed in securely across page loads | 7 days |
| Onboarding Intent | Remembers your selected role during sign-up | 1 hour |
| Security (CSRF) | Prevents cross-site request forgery attacks | Session |
| Framework | Required by our web framework for routing and rendering | 1 year |
2.2 Functional Cookies
These cookies enable enhanced functionality and personalization. They are optional.
| Category | Purpose | Duration |
|---|---|---|
| Appearance | Stores your light/dark mode preference | 1 year |
| Language | Stores your language preference | 1 year |
2.3 Analytics Cookies
We use minimal, privacy-respecting analytics to understand platform usage. These are optional.
| Category | Purpose | Duration |
|---|---|---|
| Platform Analytics | Anonymized page views and feature usage (no PII collected) | 30 days |
3. Third-Party Cookies
We use third-party authentication and payment services which may set their own cookies during their respective flows. These are governed by those services' own privacy policies. We do not use advertising cookies or tracking pixels from ad networks.
4. Managing Your Cookie Preferences
- Browser Settings: You can control or delete cookies through your browser settings. Most browsers allow you to block third-party cookies or delete all cookies on exit.
- Opt-Out: You may opt out of analytics cookies by contacting us at support@ziyo.in.
- Impact: Blocking essential cookies may prevent you from logging in or using the platform. Blocking functional cookies will not affect core functionality but may reduce your experience.
5. Local Storage & Session Storage
In addition to cookies, we use browser localStorage and sessionStorage for:
- Caching API responses for faster page loads.
- Storing UI state (sidebar open/closed, active tabs).
- Maintaining form data during multi-step flows.
You can clear localStorage and sessionStorage through your browser's developer tools or by clearing site data.
6. Changes to This Policy
We may update this Cookie Policy from time to time. Any changes will be posted on this page with an updated revision date. If we add new categories of cookies, we will provide notice via email or platform notification.
7. Contact
For questions about our use of cookies:
Ziyo
Email: support@ziyo.in